Bilingual Client Support Lead – Fintech Trading

Ultima Markets in Kuala Lumpur is looking for a Client Support Specialist to serve as the main contact for IB clients. Responsibilities include handling inquiries across multiple channels, offering support in account management, and addressing technical issues related to our trading platform.

The ideal candidate should possess customer support experience, excellent communication skills, and knowledge of Forex trading. Proficiency in Mandarin is essential due to client needs.