Bilingual Client Services Executive (French/English)

WNS · Mumbai, Maharashtra, India

Location
Mumbai
Job Type
Full-time
Posted
July 03, 2026

Job Description

Job Title: French-Speaking Customer Service Executive
Location:

Mumbai, Maharashtra
Job Type:

Full-Time
Department:

Customer Service / Customer Support

About the Role
We are looking for enthusiastic and customer-focused

French-speaking Customer Service Executives

to join our team in Mumbai. The ideal candidate will be responsible for providing exceptional support to French-speaking customers through various communication channels while ensuring a positive customer experience.

Key Responsibilities
Handle customer inquiries via phone, email, chat, and other support channels in

French and English

.
Resolve customer issues efficiently and professionally.
Provide accurate information about products, services, and company policies.
Maintain detailed records of customer interactions in the CRM system.
Meet quality, productivity, and customer satisfaction targets.
Collaborate with int...

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