BFSI Quality Assurance Analyst (On-site, Taguig)

A leading service provider in the financial sector is seeking a Quality Assurance professional to join their team in Taguig. This role focuses on ensuring compliance with banking and financial services standards through thorough monitoring and evaluating of customer interactions. Responsibilities include conducting audits, analyzing quality trends, providing actionable feedback, and driving continuous improvement. Candidates should possess a Bachelor’s degree or equivalent experience and be willing to work on-site under a shifting schedule.
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