Job Description
Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán
Benefits Specialist
Provide support to the team, following instructions from the supervisor and adhering to operational metrics and SLA (Service Level Agreements).
The main functions include, but are not limited to the following
Provide daily support for the Benefits Administration team by actively monitoring and responding to employee inquiries via the departments Zoom phone queue.
Prepare Open Enrollment (OE) workbooks and support the execution of all OE tasks and responsibilities as assigned.
Process life insurance, Short-Term Disability (STD), and Long-Term Disability (LTD) claims, and assist with claims resolution, plan changes, and enrollment updates with benefit carriers.
Ensure all employee benefit enrollments and payroll deductions are entered accurately and in a timely manner.
Set up and maintain employee deductions and employer contributions within the payroll system to ali...