Location
Atlanta
Job Type
Full-time
Posted
July 18, 2026
Job Description
Job Title: HR Assistant - US Benefits
Job Description
Join the HR Support Benefits team and make a meaningful impact on employees by providing accurate, consistent, and timely responses to various HR inquiries. As an HR Assistant II, you will be the first point of contact for employee-related inquiries, managing cases related to financial, health, and compliance with benefit plans. This role requires critical thinking and decision-making skills to support the entire benefits process, from intake to case management.
Responsibilities
+ Serve as the first point of contact for employee inquiries related to benefits.
+ Provide holistic case management services, ensuring compliance with benefit plans.
+ Build trust with employees through empathetic and personalized communication.
+ Manage workload effectively to meet SLAs and productivity goals.
+ Resolve inquiries using available documentation and escalate when necessary.
+ Coll...
Job Description
Join the HR Support Benefits team and make a meaningful impact on employees by providing accurate, consistent, and timely responses to various HR inquiries. As an HR Assistant II, you will be the first point of contact for employee-related inquiries, managing cases related to financial, health, and compliance with benefit plans. This role requires critical thinking and decision-making skills to support the entire benefits process, from intake to case management.
Responsibilities
+ Serve as the first point of contact for employee inquiries related to benefits.
+ Provide holistic case management services, ensuring compliance with benefit plans.
+ Build trust with employees through empathetic and personalized communication.
+ Manage workload effectively to meet SLAs and productivity goals.
+ Resolve inquiries using available documentation and escalate when necessary.
+ Coll...