Benefits Administration - Technology Specialist

Job purpose:

The BenAdmin Technology Specialist is at the heart of how our clients experience benefit administration technology. This is not a broad IT or general technology role — it is a specialized position focused specifically on the platforms and tools used to administer employee benefits, with Employee Navigator at the center.

As a vital member of the Experience Team, this role owns the client onboarding journey, drives the group renewal process, and serves as a trusted resource for benefit administration technology support. Beyond day-to-day operations, this position helps shape the training, strategy, and vision behind our benefit admin systems — making a real impact on both the client experience and the way our team works.

Duties and responsibilities

· Premier user for BenAdmin system.

· Responsible for client onboarding, group renewal process and updates to the BenAdmin System.

· Support other HUB Team’s with technical issu...