Bell Service Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

Bell Service Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

Hotel: IC - Ras Al Khaimah Resort and Spa (RKTHA), Al Rafaa, Mina Al Arab

Responsibilities

• Greet and welcome guests upon arrival
• Assist guests with their luggage
• Provide information about the hotel's facilities and services
• Escort guests to their rooms and explain room features
• Respond to guest inquiries and resolve issues promptly
• Maintain a clean and organized front desk area
• Coordinate with other hotel departments to meet guest needs
• Assist with check‑ins, check‑outs, and phone calls

Qualifications

• High school diploma or equivalent education
• Previous customer service experience, preferably in a hotel or hospitality setting
• Effective communication and interpersonal skills
• Excellent organizational and multitasking abilities
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