Barcelona-Based Care Specialist — Impactful, Multilingual

Paloma Wool is seeking a dynamic, organized Customer Care Assistant to join our Barcelona team. You will respond to inquiries, manage returns, coordinate with logistics, and help improve the customer experience in a fast-paced fashion brand.

The role is based in our Barcelona office, full-time, collaborating with product and e-commerce teams. Fluency in Spanish and English is required; familiarity with Zendesk or Shopify is a plus. A passion for Paloma Wool and attention to detail are essential.