Location
cheltenham
Job Type
Full-time
Posted
June 08, 2026
Job Description
Overview
At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently while maintaining high standards of cleanliness, safety and customer service. Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.
Responsibilities
- Take orders, prepare, dispense and serve drinks to the correct specification, whether at the bar or via the customer app.
- Deliver food to customers, ensuring check‑backs are completed and clearing plates within the required timeframe.
- Provide friendly customer interactions: say hello, thank customers and build rapport.
- Be knowledgeable about promotions, events and new products.
- Maintain our clean as you go standards, including clearing tables, wiping surfaces and carrying out toilet checks.
- Work in all areas, including glass‑was...