back office supervisor

Responsibilities

• Preparation, processing and presentation of reports related to raw plates
• Follow up with service providers centers for daily transaction day to day for embossing and shredding plates
• Coordinate with service providers center for pending issues and work to solve under supervision of RTA Number plate Supervisor based on RTA procedures and policies
• Confirm the customer details and information
• Closure and end the transactions in the system for the collected documents
• Investigate customer queries and complaints
• Reply to different department enquiries
• Prepare and audit the daily report of number plate issuance
• Collect all returned and disposed number plates
• Conduct daily inventory inspection for the manufactured and disposed number plates
• Perform other related duties and responsibilities associated with the position
• Data entry to computer prepare necessary re...