Job Description
**Important**:
- ** A minimum B2 level of English is required for this position.
**:
**Back Office Associate - Confie Tijuana**
**Responsibilities**:
- Handle and process new commercial claims across various coverage types, ensuring timely and accurate setup in Alliant's system.
- Maintain up-to-date client records and documentation, supporting smooth account management for new and renewal policies.
- Provide responsive, real-time communication to strengthen client relationships and deliver excellent service.
- Perform administrative tasks related to new and existing accounts, ensuring efficient workflow and client satisfaction.
**Schedule and Availability**:
- ** Training**: Monday to Friday, from 8:00 a.m. to 5:40 p.m. (on-site and paid).
- ** Operations**:
- Monday to Wednesday: 7:00 a.m. to 5:00 p.m.
- Thursday and Friday: 7:00 a.m. to 4:00 p.m.
- ** Weekends off (Saturday and Sunday)**.
**Requirements**:
- Prior ex...
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