Back Office Administrator (Hire Specialist)

Strand - A major supplier of services and equipment to the building and construction trade is looking for a Back Office Administrator (Hire Specialist)

The successful candidate will be a reliable, mature, and organised person who is honest, energetic, helpful, detail-focused, and strongly client-centred.

Responsibilities Include but not Limited to:

• Assist clients via phone, email, and WhatsApp


• Prepare and follow up on quotes, contracts, and customer documents


• Check customer details, authorisations, ID requirements, and No-Hire checks


• Process payments, deposits, refunds, and proof of payments


• Monitor active, overdue, and long-running contracts


• Support delivery and collection admin


• Scan, rename, file, and control documents accurately


• Follow up on missing information and unresolved client matters


• Help identify admin errors, cont...