B2C Customer Service and Complaints

• Remote role with office presence only twice per month
• No business development required

About Our Client

This award-winning national law firm is renowned for its expertise in personal injury law, particularly in handling complex, high-value serious injury cases. The firm boasts some of the largest legal teams in the UK, offering ample opportunities for career progression. They are Investors in People Platinum accredited, demonstrating a strong commitment to employee development and well-being.

Job Description

The Personal Injury Solicitor will be responsible for:

• Managing a caseload of claimant serious injury matters valued over £150k.
• Providing expert legal advice and representation to clients throughout the claims process.
• Collaborating with medical professionals, experts, and other stakeholders to build robust cases.
• Ensuring compliance with all regulatory and procedural require...