B Solutions Consultant with Implementation Focus (Toronto)

Solutions Consultant

Become a key player as a

Solutions Consultant

, enhancing client onboarding with ExaCares platform. Collaborate with the Business Operations Manager to deliver superior training and technical onboarding support. This customer-facing role calls for at least one year of experience in consulting or B2B SaaS settings. You will be tasked with creating effective training materials and coordinating multi-department functions, ensuring successful platform implementations. By documenting lessons and user feedback, you will contribute to ongoing product improvements and customer satisfaction. Key Responsibilities

Lead onboarding training and develop role-based curricula Create and update SOPs, FAQs, and help articles Continuously refine processes based on user feedback Support platform configuration and manage implementation timelines Provide thorough technical support during onboarding phases Requirements

Over 1 year in a client-...