Location
london
Job Type
Full-time
Posted
June 29, 2026
Job Description
Salary: £31,000 - 71,000 per year
Requirements
- Experience supporting integrated workplace technology, communications systems, or related infrastructure.
- Strong fault-finding and diagnostic capabilities.
- Familiarity with conferencing, collaboration, presentation, or unified communications technologies.
- Understanding of customer support processes and service-level commitments.
- Ability to manage technical escalations effectively.
- Strong interpersonal and communication skills.
- Comfortable working directly with customers and stakeholders.
- Able to remain calm and effective in high-pressure situations.
- Strong organisational and prioritisation skills.
- Attention to detail and commitment to quality.
- Self-motivated and accountable.
- Adaptable and flexible in changing environments.
- Able to manage multiple tasks simultaneously.