Automotive Service Advisor

Join the team at Hedin Automotive Mercedes-Benz......

An exciting opportunity has arisen at Mercedes-Benz of Dartford for an experienced Service Advisor .

• Starting salary of £34,000 per annum with OTE £41,000
• Additionally your pay will increase once you have completed C-Service Training

Overview of role

The Service Advisor position demands a customer-focused individual who excels in communication and is proficient in managing service processes. This role involves acting as the main point of contact for our customers, ensuring they receive exceptional service at every stage of their journey with us.

Key Responsibilities of the Service Advisor

• Deliver exceptional customer service by understanding customer needs and expectations.
• Manage service appointment scheduling and vehicle check‑in processes effectively.
• Liaise with technicians and serv...