Automotive Customer Experience Lead | Change & CX Strategy

Link-Worldwide is searching for an HR Lead specializing in customer experience for its automotive operations in Valle de Chalco Solidaridad, Mexico. This full-time position is pivotal for implementing and managing the customer journey concept across the dealer network.

The ideal candidate will hold a Bachelor’s degree and possess over 4 years of experience in an automotive dealer department, with strong skills in negotiation and effective communication.