Location
taguig
Job Type
Full-time
Posted
June 14, 2026
Job Description
Job Summary
This role serves as the operational point of contact for Medical Management and Medical Coding day‑to‑day operations, facilitating issue resolution and meeting goals and targets.
Responsibilities
- Acts as a liaison for internal and external groups for program initiatives.
- Helps create, launch, and drive critical account initiatives and programs.
- Provides inputs to policies and processes impacting operations.
- Manages a team of nurses and/or allied healthcare professionals, ensuring each team member meets or exceeds daily, weekly, and monthly goals and metrics.
- Coordinates with workforce for staffing requirements and scheduling of agents given leaves, absences and attrition.
- Prepares reports.
- Hires, trains, coaches, counsels, and evaluates performance of direct reports.
- Suggests and develops high‑quality, high‑value concepts and/or process improvement and efficiency recommendatio...
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