Asst Director, Technology Strategic Planning and Integration

The Assistant Director for Digital Services & Patient Experience leads TTSH's patient-facing digital transformation initiatives, ensuring seamless integration of technology solutions that directly impact patient satisfaction, care delivery, and institutional reputation. This role requires strategic leadership of high-visibility, revenue-critical digital services that shape TTSH's competitive positioning in the healthcare market. Key Responsibilities 1. Enterprise Digital Services Integration and Platform Management

• Lead strategic integration of patient-facing digital platforms including HealthHub, MyChart, and NHG Health App to create unified patient experience
• Work collaboratively with One Service Experience Steering Committee and NHG Group Digital Health to ensure continuous improvements across key touchpoints
• Oversee digital enhancements across:
• Appointment making and rescheduling
• Medication ref...