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Associate - Skills and Learning Operations

GSK · Bengaluru, Karnataka, India

Location
Bengaluru
Job Type
Full-time
Posted
July 07, 2026

Job Description

Key responsibilities:

  • Ownership of service tickets to deliver on training administration transactional processes for SuccessFactors Learning for the following activities:
  • Creation and lifecycle management of SuccessFactors learning entities (e.g. Items, Curricula, Instructors etc)
  • Assignment and removal of learning entities
  • Mark learning complete
  • Creation of and lifecycle management of Assessments (quiz and exams)
  • Reporting of learning records using standard reports from SuccessFactors Learning
  • Create user accounts for myLesson (GSK’s external version of SuccessFactors Learning)
  • Execution of monthly/quarterly governance transaction processes
  • Delivery of the above activities according to agreed SLAs and quality standards
  • Ownership of service tickets to deliver on administration transactional processes for Blend LXP/SAP Jam for the following activities:
  • Loading of non-SuccessFactors learning ...

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