Associate Director, LATAM Customer Experience & OTC

Amgen is seeking an Associate Director for Customer Experience & Order-to-Cash in Bogotá, Colombia. This role involves leading customer service operations across Latin America, enhancing customer satisfaction and operational performance, and utilizing digital tools for service improvement.

The ideal candidate must possess a bachelor’s degree, over 8 years of experience in customer service and order-to-cash environments, and fluency in both English and Spanish. Join Amgen and impact patient lives.