Associate Director - Affluent Relations

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Job Summary- Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management- Focus on the analysis and satisfaction of Priority Customers' financial as well as investment needs and objectives.- To provide the face of the Bank to the highest net worth customers of the Bank.Key ResponsibilitiesRELATIONSHIP MANAGEMENT- Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.- Provide professional customer service to achieve a high percentage of customer satisfaction and retention.- Manage the portfolio to de-risk against attrition and achieve stability of book.- Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank a...