Location
singapore
Job Type
Full-time
Posted
June 25, 2026
Job Description
Responsibilities
- Provide day-to-day operational support and maintenance of the Cyber Security service in a 24/7 staffed Operations
- Ensure all incident escalation are properly tracked, escalated and with proper closure
- Implement configuration changes and process requests from clients
- Manage and maintain the security policies for the service
- Manage device tuning and patching
- Assist in troubleshooting if required
- Monitor the infrastructure’s health and service’s availability
- Resolve the incident tickets within the Service Level Agreement (SLA)
- Work closely with the team lead/manager to ensure tasks are executed
- Maintain existing operational documentation to ensure that any newest changes are captured
- Diploma/Degree in Information Technology or related discipline
- Basic knowledge in Information Technology (e.g., Operating Systems, ...
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