Associate Credit Services Representative

Overview

As an Associate Credit Services Representative, you will support collection and recovery activities across customer accounts, working closely with internal stakeholders and external collection agencies to reduce overdue balances, improve cash recovery, and maintain healthy customer accounts. The role is based in Karachi and offers an opportunity for early‑career professionals to gain experience in credit and collections within a global healthcare technology company.

Responsibilities

• Support collection activities for assigned customer accounts.
• Coordinate and monitor external collection agencies to ensure timely collection actions.
• Follow up with collection partners on recovery progress, disputes, and action plans.
• Review overdue accounts and support escalation of high‑risk customers.
• Maintain accurate records of collection activities, agency updates, and customer communications.
• Collaborate with i...