Associate, Client Service Manager - Minneapolis, MN

**What You'll Do**

We are looking for an Associate, Client Service Manager to join our team! You will support an assigned group of clients by handling questions, requests, and issues quickly and accurately. This role provides hands-on support, ensures service standards are met, and helps maintain strong client relationships every day.

+ Respond promptly and professionally to client inquiries via phone, email, or portal. Serve as a primary contact for plan sponsors, participants, and internal teams, providing guidance on retirement plan services. Assist clients in navigating account information, retirement plan options, and general administrative processes.
+ Handle a broad variety of retirement plan transactions (contributions, distributions, rollovers, loans, investment elections, beneficiary updates). Guarantee accuracy and adherence to internal procedures and regulatory standards. Maintain and reconcile client and participant records, addressing discrepancies as...