Assistant Service Manager at Birchwood

Take the next step in your career with Birchwood as an Assistant Service Manager. Focus on optimizing customer satisfaction while leading the Service Consultant team and improving daily operations.

The ideal candidate will have a minimum of two years’ experience as a Service Consultant, showcasing a commitment to excellent customer service in a collaborative environment. Strong technical knowledge and effective communication skills are essential for overseeing Technicians and achieving productivity goals. This role offers a pathway to growth within the Automotive Service sector.

Key Responsibilities:
• Lead and supervise the Service Consultant team
• Drive high levels of customer satisfaction and retention
• Support daily operations involving sales and client follow-up
• Ensure productivity and improvement targets are met
• Utilize technology for efficient operations

Requirements:
• At least 2 years of Service C...