Job Description
Position Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
We are seeking a highly organized and detail-oriented Assistant to join our team. The primary responsibility of the Virtual Assistant is to be organized, to be able to prioritize, to complete tasks efficiently and support the Executive Assistant. The ideal candidate should have an excellent command in the English language, possess a str...