Location
mandaluyong
Job Type
Full-time
Posted
May 24, 2026
Job Description
Job Title: Operations Assistant Manager
Job Summary
The Operations Assistant Manager is responsible for overseeing daily team operations, ensuring effective coordination among Specialists and Supervisors, and acting as a single point of contact for complex or escalated matters. This role supports operational excellence by analyzing performance metrics, driving continuous improvement initiatives, and assisting in the execution of account-wide strategies.
Key Responsibilities
- Supervise and coordinate a team of Specialists and Supervisors, ensuring alignment with operational goals
- Serve as the primary point of contact for complex operational concerns and escalations
- Oversee day-to-day operations and ensure smooth implementation of short- to medium-term team activities
- Provide input in the development and improvement of policies, processes, and operational standards