Assistant Manager/Manager (Operator Tenancy Management Department)

[What the role is]

The Operator Tenancy Management Department (OTMD) is the operation arm of the Operator Management Division (OMD) that oversees the management of new hawker centres (known as aka Socially-conscious Enterprise Hawker Centre (SEHC)). OTMD works closely with appointed operators to ensure smooth management and operations of the hawker centres.

[What you will be working on]

The main job responsibilities of this position are as follows:

• Oversee a portfolio of 2-3 hawker centres managed by Operator

• Oversee and manage contract and tenancy agreement signed with Operator to ensure compliance and alignment with national hawker policies

• Monitor performance of Operator and carry out audit inspections on Operator’s performance

• Monitor and review report submissions by Operator (monthly, quarterly, etc)

• Manage feedback from feedback providers professionally, including report w...