Assistant Manager, VIP Service 副理

POSITION SUMMARY

【Purpose of Role】
Responsible for assisting the Manager in ensuring the highest standards of service are provided in accordance with B&F operating procedures, in order to meet and exceed guest satisfaction.

【Cast Key Responsibilities】
and create menus according to guest needs and dietary requirements.
with Venue Managers, Chefs and Hostess in relation to necessary follow-up on reservations and special menus.
in communication with all departments to ensure VIP customer service needs are met. 
the service team when VIPs or board members dine at venues. Make sure appropriate discounts are applied accordingly.
with service at venues and engage guests in conversation about dining experiences at the hotel.
all company policies and procedures.

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