Assistant Manager - Quality (Claims And Customer Service Qa)

Quality Manager | Starcrest Services Pvt. Ltd. | Hyderabad | Pune / Mumbai About Us Starcrest Services is a trusted Integrated Facility Management company serving premium clients across IT/Corporate, BFSI, Manufacturing, and more. Backed by a leadership team of Army Veterans and corporate professionals, we deliver soft services, technical services, security, and fleet management across India — with clients including Amazon, Microsoft, Honda, and PepsiCo. We're looking for an experienced Quality Manager to join our Operations team and play a critical role in driving service excellence across our facility management sites. If you have a sharp eye for process compliance, a structured approach to audits, and the ability to work across multiple sites — we'd love to hear from you. What you'll do: ✅ Conduct skill assessments for new hires and identify competency gaps ✅ Validate training effectiveness through on-ground observations ✅ Audit SOP compliance across client sites and publish structu...