Assistant Manager, Donor Services

BC Children's Hospital Foundation · Vancouver, British Columbia, Canada

Location
Vancouver
Job Type
Permanent, Full-Time
Posted
July 08, 2026

Job Description

What you’ll do

Our Donor Services team – the mighty team who ensures every donation provided to our Foundation is processed accurately and tax receipted in a timely manner – is looking for an Assistant Manager!

In this pivotal role, you’ll support the day‑to‑day operations of our Donor Services team, strengthen our revenue integrity processes, and help drive continuous improvement across our donation processing functions. Your leadership will help ensure that every donor has a seamless donation experience.

As a strategic partner to the Manager, Donor Services, you will:

  • Lead and develop the Donor Services team through recruitment, onboarding, training, workload planning, coaching, and performance development.

  • Oversee the accuracy and compliance of donation processing, ensuring donor and financial data meets CRA, PCI, and privacy standards while supporting reconciliations, audits, and financial transaction approvals.
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