Assistant Manager - CRM

Kohinoor Group is looking for a proactive Asst. Manager - CRM to manage customer relationships, maintain CRM records, and coordinate with internal teams to ensure a seamless customer experience from booking to possession.

Key Responsibilities :

• Maintain and update customer data in the CRM system.
• Track leads, bookings, payments, and customer interactions.
• Coordinate with Sales, Finance, Legal, and Customer Service teams.
• Ensure timely collection and verification of customer documentation.
• Address customer queries and provide regular updates.
• Generate CRM reports and MIS for management.
• Ensure compliance with company CRM processes and service standards.

Requirements :

• 2–5 years of CRM experience in the real estate industry.
• Proficiency in CRM software
• Strong communication, coordination, and interpersonal skills.
• Detail-oriented wit...