Location
Grahamstown
Job Type
Full-time
Posted
July 16, 2026
Job Description
Position Overview
The Assistant Lodge Manager supports the Lodge Manager in overseeing the daily operations of the lodge, ensuring exceptional guest experiences, operational efficiency, and compliance with the lodge's 5-star standards. The role requires a hands-on leader who can manage multiple departments, motivate staff, maintain service excellence, and ensure the smooth running of all lodge operations.
Key Duties & Responsibilities
Lodge Operations
The Assistant Lodge Manager supports the Lodge Manager in overseeing the daily operations of the lodge, ensuring exceptional guest experiences, operational efficiency, and compliance with the lodge's 5-star standards. The role requires a hands-on leader who can manage multiple departments, motivate staff, maintain service excellence, and ensure the smooth running of all lodge operations.
Key Duties & Responsibilities
Lodge Operations
- Assist in the overall management of the lodge's daily operations.
- Ensure all departments operate efficiently and in accordance with company standards.
- Act as Duty Manager when required.
- Monitor and maintain 5-star service standards throughout the lodge.
- Conduct daily operational meetings and departmental briefings.
- Coordinate communication between departments to ensure seamless guest service.