Assistant Housekeeping Manager | InterContinental Halong Bay Resort

**Key Responsibilities**

**Operational Management**

+ Assist in managing the daily operations of the Housekeeping Department.
+ Ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained according to brand standards.
+ Conduct regular inspections of guest rooms, corridors, public areas, and facilities.
+ Coordinate room status updates with Front Office to maximize room availability and guest satisfaction.
+ Monitor housekeeping productivity and service efficiency.
+ Support laundry operations and linen management where applicable.

**Team Leadership**

+ Supervise Housekeeping Supervisors, Room Attendants, Public Area Attendants, and Laundry colleagues.
+ Conduct daily briefings and communicate departmental objectives.
+ Train, coach, and develop team members to improve performance and service quality.
+ Monitor attendance, scheduling, and manpower deployment.
+ Support recruitment, onboarding, and p...