Assistant Hotel Manager

Our client based in Franschhoek is looking for an Assistant Hotel Manager to join their team. The Assistant Hotel Managers role is to enhance the operational efficiency and service quality of the Hotel by, under the guidance of the Hotel Manager, providing the service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel in this role if you are an efficient, solutions driven individual who enjoys a fast paced and constantly changing environment. with a passion for exceptional service whilst maintaining a high degree of operational delivery and people management. Requirements Main Responsibilities: Ensure that world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemen...