Location
Australia
Job Type
full-time
Posted
June 28, 2026
Job Description
Job Description
As Assistant Guest Relations & Luxury Club Manager, you will champion personalised service, create meaningful guest connections and lead the day-to-day operations of our exclusive lounge - Club Millésime. Your passion for luxury hospitality will help transform memorable stays into lasting guest loyalty.
You will:
- Curate exceptional experiences for VIP, Club Millésime and loyalty guests.
- Build genuine guest relationships and personalise every stage of the guest journey.
- Lead service recovery with confidence, empathy and professionalism.
- Inspire and support the Club Millésime team to deliver luxury service at every touchpoint.
- Partner with teams across the hotel to create seamless and memorable stays.
- Champion guest feedback, quality standards and brand excellence.
- Support the operational success of Club Millésime through effective leadership and planning....
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