Location
cape town
Job Type
Full-time
Posted
June 30, 2026
Job Description
Minimum Requirements
Front Office Operations
- Diploma or Degree in Hospitality Management, Hotel Management or a related field
- 35 years' Front Office experience within a 4 or 5-star hotel environment
- 12 years' experience in a Front Office supervisory or leadership role
- Strong knowledge of Front Desk, Concierge, Guest Services, Reservations and Night Audit operations
- Proficiency in Opera PMS, Microsoft Office and hotel systems
- Excellent communication, leadership and guest relations skills
- Ability to work shifts, weekends and public holidays
- Immaculate presentation and a passion for luxury hospitality
- Valid South African ID or valid work permit
Front Office Operations
- Support and oversee the daily operations of Reception, Concierge, Guest Services and Switchboard
- Ensure smooth and efficient check-in and c...
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