Assistant Front Office Leadership Role

Join Fairmont Chateau Lake Louise as an Assistant Front Office Manager, where your leadership will create memorable guest experiences. Drive a forward-thinking approach while managing front office operations daily.
As part of a full-time permanent team, you'll be responsible for overseeing guest interactions and ensuring a smooth operational flow at the front desk. Your leadership will empower staff development and improve service delivery through innovative strategies and effective management.
Key Responsibilities:
• Direct daily operations at the front office for maximum efficiency
• Recruit, train, and evaluate Front Desk team members
• Handle guest concerns professionally and effectively
• Streamline front office processes and procedures
• Supervise staff scheduling and payroll management
Requirements:
• Previous supervisory experience in front office roles
• Degree or diploma in Hotel Operations (an asset)
• Proficient in utilizing Opera and Office...