Location
singapore
Job Type
Full-time
Posted
June 08, 2026
Job Description
Responsibilities
- To ensure overall customer satisfaction with Company’s Aftersales service
- Liaising with customer to arrange the bus to be service and repair
- Liaising with vendor and contractor on repair jobs or service
- Perform diagnosis on vehicle for fault finding report
- Open Job card in Maximo system and demand parts
- Take care of a team and assign them to carry out repair/service job
- Diligent recording of all info in service report (mileage, parts list, fault codes, etc)
- Update to customer the progress timely
- follow up with customer to sign on service report to acknowledge the repair jobs, DO and PO, etc
- Provide breakdown support to customer
- Carry out recall /warranty job as documented by MAN and others
- Other functions as required by superior
- Basic oral and written communication in English
- Customer service orientated
- Pro...