Area Manager Authorised Officers

Metro Trains Melbourne · Australia, Victoria, Australia

Location
Australia
Job Type
Full-time
Posted
July 09, 2026

Job Description

About the team


Our Operations & Passenger Delivery team is committed to keep Melbourne moving by delivering exceptional passenger experiences through on-time, reliable, safe and efficient services. We achieve this through face-to-face interactions by our frontline teams, supported by our safety operations, operational readiness, and network performance teams. 

About the role 


The Area Manager within the Authorised Officer (AO) team, is accountable for providing leadership and strategic direction across AO Depots elevating passenger experience, increasing operational and regulatory excellence and driving continuous improvement through stakeholder alignment, whilst ensuring legislative, regulatory and commercial deliverables.



Role duties and responsibilities include:

  • Serve as the primary escalation point for operational, safety, regulatory, and employee welfare matters, including industrial and union-related issues.
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