Applications Engineer / Technical Support Specialist

Approach People Recruitment · Madrid, Community of Madrid, Spain

Location

Madrid

Job Type

Full-time

Posted

June 27, 2026

Job Description

Our client is seeking individuals who apply their innovation to drive both organizational success and personal growth. Join a company dedicated to ensuring a more secure world by connecting and protecting customers through inventive electrical solutions.
What You Will Experience In This Position:
Understand the challenges faced by prospects, customers, and the industry in relation to electrical CAD-driven software applications.
Address customer issues via phone, email, chat, and in-person communication.
Oversee progress on customer cases raised to vendors and third-party providers.
Build and deliver software solution training and professional services (online and in-person) for customer implementations.
Create blogs, videos, podcasts, and webinars to educate users and provide self-help resources.
Suggest improvements to customer design and manufacturing processes in the electrical control systems market.
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