Job Description
Responsibilities
Provides expertise and technical knowledge about an application or suite of applications, possessing specialist knowledge of operating systems, devices, applications, and software
Provides technical support to teams within the organization, and to external clients when required
Assists with systems integrations
Manages ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
Maintains and updates technical documents and procedures
Identifies and resolves technical issues
Manages coordination at a local and international level where required
Delivers regular and customized training to teams within the business
Prepares maintenance plans and upgrades schedules for the organization’s systems
Develops reports for teams across the business
General Skills
Experience providing expertise and technical knowledge about a specifi...
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Submit your application for Application Support Specialist (RQ11186) Government Services Integration Cluster at Softline™ Technology Inc.
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