Application Support Engineer (Iot) (España)

Job Overview

Senior Application Support Engineer for a bank’s Client Lifecycle Management system. Provide Level3 support, maintain and optimize the solution, manage incidents and problems, and ensure operational readiness.

Responsibilities

• Provide Level3 application support for the client lifecycle management system.
• Maintain and optimize the solution, managing incidents and problems.
• Perform root‑cause analysis for multi‑tier applications.
• Collaborate with application users, IT service owners, and stakeholders to ensure smooth operations and high availability.

Qualifications

• Proven experience in Level3 application support within an agile organization.
• Strong database development concepts (MSSQLServer, PostgreSQL, Oracle) for troubleshooting.
• Banking knowledge in CRM, account opening, and compliance.
• Basic Java knowledge for application‑level analysis.
• Solid Li...