Application Support Analyst - 26194

Shift
Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.
9 AM-6:30 PM CEST (Mon-Thu), 9 AM-3:30 PM CEST (Fri)
The Team
As an Application Support Analyst at Enverus, you will play a crucial role in ensuring our customers and internal teams receive exceptional support and guidance to maximize the value of our software applications. You will be responsible for troubleshooting, diagnosing, and resolving our user issues and will have the opportunity to work on cutting‑edge Enverus software products. Your expertise and commitment to customer experience will be essential to our success.
Performance Objectives
Provide front‑line support for software applications via email, phone, and video call within organization‑level agreements.
Troubleshoot UI and API issues, collaborating with users to resolve problems efficiently and escalating when ...