APAC IT Service Desk Analyst — Problem Solver & Communicator

A technology services provider in Kuala Lumpur is looking for an Asia Pacific Service Desk Analyst. The ideal candidate will have over 3 years of help desk experience, strong customer service skills, and a degree in Computer Science or Management Information Systems. Responsibilities include troubleshooting IT issues, documenting problems, and ensuring adherence to security guidelines. Fluency in English is required, and proficiency in Mandarin is an advantage. The role is crucial for delivering quality IT support.
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