APAC Billing Tech Support Manager — Elevate Customer Billing

Ingram Micro, Inc. · taguig, metro manila, Philippines

Location
taguig
Job Type
Full-time
Posted
May 23, 2026

Job Description

A global technology provider is seeking a Billing Technical Support Manager to lead a high-performing team of engineers. This role involves guiding the team through complex billing and technical issues while collaborating with Engineering, Product, and Finance teams. Candidates should have 6–10 years of experience in billing technical support and 2–4 years in leadership. The ideal applicant will have expertise in SAP, SaaS platforms, and APIs, alongside strong problem-solving and communication skills. This is an opportunity to enhance customer satisfaction and improve billing processes.
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