Location
west coast division
Job Type
Full-time
Posted
June 09, 2026
Job Description
Qualifications
Minimum requirements:
- Bachelor’s degree or equivalent diploma
- Minimum 2-3 years of people management experience as TL.
- Must have BFSI, AML and KYC experience.
- Has the ability to deliver feedback and coaching to team members basis the collected data from Quality monitoring and reporting development plan to stakeholders in an actionable format.
- Must be able to spot trends and tendencies with data and drives team to look for insights.
- Strategic thinker with strong analytical and creative problem-solving skills
- Must be able to collaborate with the client on pressing concerns and partner with internal stakeholders on action plan execution.
- Significant experience in a complex fast paced environment
- Passion for ensuring an excellent user experience
Responsibilities
Responsibilities:
- Provide mentorship, guidance, an...