Job Description
Description
Amazon Connect Engineer / Consultant (fully remote)
Location: Open for candidates based in United Kingdom, BENELUX, Spain, Poland and Hungary.
Role Overview
The Amazon Connect Engineer is responsible for hands-on development, configuration, and enhancement of Amazon Connect and related AWS services for a multinational organization. This role demands strong technical proficiency, the ability to operate independently, and experience delivering on complex Connect engagements.
Key Responsibilities
•Own hands-on development and configuration within Amazon Connect
• Build and optimize call flows, routing logic, contact flows, and integrations
• Develop serverless components with Lambda, using TypeScript/JavaScript
• Implement infrastructure as code using Terraform or AWS CDK
• Collaborate with L6 architect to implement best practices, reusable modules, and secure patterns
• Troubleshoot production issues ...