Air Logistics Customer Care Manager, Key Accounts

**It's more than a job**

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

**‎**

You will be leading, directing + optimizing your local customer care team (CCL) to effectively manage and maintain relationship with key accounts, to continuously provide customer excellence + sustainable growth across your scope of responsibility. Utilizing your strong forwarding + market knowledge, you will drive service improvement activities, to ensure customer satisfaction with our products, services+features.

**How you create impact**

Operational / Tactical duties
• To focus on on assigned...